"Myself and my colleague (the business and HR Manager) have been incredibly impressed with your knowledge and efficiency in selling your organisation to us. So impressed in fact that we have decided to try to use you /refer you as much as possible moving forward - although we have great deals with a local (self service) luxury boutique offer and you are not as ideally suited in terms of location/proximity. I will also forward your details on to my networks and to visitors who enquire where they should stay in Liverpool. We are happy to continue to use you and the lovely team you introduced us to during our visit as long as you remain our relationship manager should we need you please. Put simply - we think you're fab and it was your passion and knowledge about Premier Apartments that really sold it to us.
As you can imagine, I meet many suppliers in any given day but you have really stood out to myself and my team."
Tilbakemelding fra firmakunde om tjenesten fra Executive salg, September 2011
Jeg hadde hell nylig av firmaet å sette meg opp i Premier Apartments i Hatton Gardens, Liverpool i 6 måneder. Jeg må si at jeg var svært imponert over ansatte. Fra dag-personale som jeg jobbet med hovedsakelig over telefonen til jenter som jobbet resepsjonen en kveld. Alltid smiley, innbydende, ekstremt nyttig og ofte svært morsomme, de gjorde min tidsbruk i Liverpool, minneverdig og spesielle.
I have since recommended Premier Apartments to many people and look forward to next staying in one myself if the customer service is of the same excellent standard.
Jeg er ikke sikker på hvordan ansatte er opplært på fremste men det sikkert fungerer og jenter det kunne sikkert lære mange av stedene jeg har oppholdt seg i (ofte mye dyrere steder!) en ting eller to om kundeservice.
Nok en gang takk for ga meg en hyggelig 6 måneder og glade minner fra min tid i Liverpool.
D Skinner, January 2011